Industries
Utilities
Electricity
Engage with customers.
Create compelling
experiences
In a digitally-connected world, customer experience management (CXM) plays a vital role in engaging customers in demand response programs. For example, energy conservation measures that help customers understand their energy usage better and provide an enhanced user experience help utilities and customers alike save money and resources.
RVT Groups areas of expertise include:
Customer segmentation
- Analytics
- Customer self-service
- Omnichannel customer service
- Integrated customer communications
Customer information and billing
Our areas of expertise include:
- Customer account management
- Billing and invoicing
- Credit and payment
- Service order management
- Products and services
Smart grid—smart suite of services
More insights from smarter grids
With electricity providers installing millions of smart meters and devices into their power system grid and upgrading to advanced data transmission networks, the utilization of data is transforming how utilities operate.
Take the first step
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how automotive digital solutions can work for your business.